Terms and Conditions
Last updated: April 2026
Agreement to Terms
By accessing and using Kinloom (kinloom.app), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our platform.
About Kinloom
Kinloom is a platform for families to organize events, manage registrations, and process payments. Families create organizations on Kinloom to coordinate reunions, gatherings, and celebrations — collecting registrations and payments in one place.
Eligibility
You must be at least 18 years old to create an account on Kinloom. By creating an account you confirm that you are eligible to use the platform and that the information you provide is accurate.
Account Registration
To sign up for the platform you must create an account using your phone number or email address. You agree to:
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Provide accurate and complete information
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Keep your contact information current
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Not share your account access with others
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Notify us immediately of any unauthorized use of your account
Email Communications Consent
By registering an account and providing your contact details on Kinloom, you consent to receive communications from your family organization. These may include event updates, registration confirmations, payment receipts, and organizational announcements.
Message Frequency: Notifications are sent only when relevant actions or updates occur for events you are registered for or organizations you belong to. No promotional marketing emails will be sent.
Opt-Out: You may manage notification preferences in your account settings. Note that certain transactional notifications (payment confirmations, registration receipts) cannot be opted out of as they are required for your records.
Registration and Payment
By registering for events through Kinloom, you agree to the following payment terms:
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Registration fees are displayed per-attendee
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Children under the age exemption threshold (set by the organizer) may register free of charge
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Payments are processed securely via Stripe
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A 4% platform fee applies to all payment transactions
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Registration deadlines and payment deadlines are set by the event organizer
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Partial payments may be allowed at the organizer's discretion
Refund Policy
Refunds for event registrations are managed by the event organizer. Please contact the organizer directly to request a refund. Refund requests are subject to the organization's policies. We cannot guarantee that all refund requests will be honored, as this is at the discretion of each event organizer.
Payment Processing
All payment transactions are processed through Stripe. By making a payment, you agree toStripe's terms of service. Kinloom does not store your credit card or payment details directly. All payment information is handled securely by Stripe.
User Conduct
You agree not to:
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Misrepresent your identity or relationships
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Register individuals who are not part of your immediate family or household
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Use the platform for any purpose outside of the family organization
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Attempt to access accounts or data that does not belong to you
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Use the website for any unlawful purpose
Limitation of Liability
Kinloom provides this platform on an "as is" basis. We are not liable for any damages arising from the use or inability to use our services, the actions or decisions of event organizers, or any interruptions or errors in the platform.
Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the website after any changes constitutes acceptance of the new terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@kinloom.app.